Contact

Contact us

Questions about My EMI, your application or your loan? Write to us and we'll help.

Help and support

For questions about the app, your account, an application or a loan.

Complaints

To raise a complaint, including a privacy complaint. We acknowledge every complaint within 24 hours and aim to resolve it within 30 days.

How we handle complaints

Phone

Answered from 10 am to 6 pm.

Office

Insur Lender Dynamics LLP
1st Floor, Urban Vault 19,
18th Cross Rd, Sector 6,
HSR Layout, Bengaluru,
Karnataka 560102

GSTIN: 29AALFI9390Q1Z5

About your loan

Loans offered through My EMI are sanctioned and disbursed by our lending partner, an NBFC registered with the Reserve Bank of India. My EMI, operated by Insur Lender Dynamics LLP, is its lending service provider, so write to us first about anything to do with your loan. If you're not satisfied with our answer, our Grievance Redressal page explains how to escalate to our Grievance Redressal Officer and to the RBI.